Privacy Policy

Privacy Policies

Papillon California takes your privacy very seriously. Please take a moment to review our Privacy Policy to see how we protect the information you provide to us via this website. 

Effective Date: January 24, 2018

This Privacy Notice applies to personal information collected on or from www.papilloncalifornia.com (the “Site”) and email correspondence sent by or to Papillon California and papilloncalifornia.com. By visiting and using our Site, you indicate that you accept the practices described in this Privacy Notice. Please remember that whenever you leave our Site to visit a linked website, you are subject to the terms and policies of that other website. We are not responsible for the privacy practices of the other website. Please review those other terms and policies before proceeding. We may have collected personal information from you before this Privacy Notice took effect. By using this Site, you consent to our continued use of previously collected personal information under these new terms. If you do not want us to do so, please contact us. 

Policy Summary

This Privacy Notice explains what personal information we collect; what we do with it; and options you can exercise. We collect personal information through our Site and from email correspondence related to our Site. Some of this personal information is associated with a specific person. We use it to respond to specific requests made by that person. We may also use it to personalize our Site or our emails for that person. We do not share personal information with non-affiliated entities for their marketing purposes without your consent. We may share personal information with selected service providers that assist us with the management and operation of our Site. What Personal Information We CollectChildren

We do not intend to collect personal information from children. This Site is not intended for children, and no one who is under the age of 13 should submit personal information to this Site. We will promptly delete any personal information that we might have unknowingly collected from a child. 

For all Site Visitors

When a visitor accesses our Site, we collect the visitor’s zip code, IP address, and browser information. An IP address is a unique locator for a visitor’s computer that is used to find the visitor’s computer on a network. A website uses the IP address to send information to the visitor’s computer. The visitor’s computer or Internet service provider may assign a different IP address to the computer for different Internet sessions. Browser information includes the type and version of the Internet browser that is being used, such as Internet Explorer version 6.0. If one of our online marketing initiatives leads a visitor to our Site, we also identify the website or location from which that visitor came. We also collect information regarding the visitor’s traffic patterns and Site usage, such as the time spent on a page, or the links or advertisements on which the visitor has clicked. If You Fill out a Form or a QuestionnaireIf you fill out one of the forms or questionnaires posted on our Site, we collect the personal information that you provide in response to the questions. We may combine it with information, if any, that we may have in our database and that may be associated with your name or email address. The questions we ask are necessary for us to understand your needs, so that we can respond accordingly. 

Emails

For service emails that we exchange with you, we collect only the personal information needed to handle your request, and retain it only for statistical purposes. We track the open and click through rate of our promotional emails for statistical purposes and to identify those emails that a specific recipient has opened. If you respond to one of our promotional emails, we record the information you provide with other data that we have and that is associated with that same email address.

How We Collect Personal Information Directly from You

Some of the personal information that we collect is provided directly by you, when you send us emails or fill out the forms displayed on our Site.

Cookies

Like most websites, we use cookies. Cookies are small files that a website sends to a visitor’s computer when the visitor lands on a particular area of the Site. Cookies serve to identify a specific computer, so that we can recognize a returning visitor. While most browsers (Explorer, Safari, Firefox, etc.) accept cookies automatically, you can choose to reject cookies or to have your computer warn you each time a cookie is being sent. Cookies are browser specific. If you use different browsers, you will have to define your preferences on each browser. You can delete all or some of these cookies from your computer by activating the “delete cookies” feature in your browser. If you have several browsers, you must reiterate the deletion request for each browser. Since cookies help identify a computer, without a cookie, each time you open a new page, the server for that page cannot recognize you, and treats you as a new visitor. As a result, you may not have access to some of the features offered on our Site if you refuse the use of cookies. Cookies are stored on a specific computer. If you use different computers, you will need to configure each computer to suit your cookie preferences. There are two types of cookies: session cookies and permanent cookies. 

Session Cookies

Session cookies last only for the duration of one visit. They are deleted when you close your browser. Our session cookies are not associated with personal information. They are used to facilitate navigation of the Site; for example so that any information you have entered on one page is remembered when you move to a different page. We also use session cookies to track the usage of our Site, for example, the time spent on a page. 

Permanent Cookies

Permanent cookies remain on the computer’s hard drive until the visitor deletes them, or until the cookie expires. Permanent cookies enable us to know aspects of a visitor’s use of our Site, such as whether the user is a new or a returning visitor. These cookies are associated with information about a visitor’s use of the Site. They allow the combination of data about that person with other data about that person. 

Action Tags

Like many websites, we also use action tags to identify some of the pages that a user visits, and how he or she uses the content on these pages. Action tags are also placed in advertisements that are served on our behalf on our Site and third party websites. We also use action tags in our emails, to determine whether an email was opened, or whether it was forwarded to someone else. Action tags may collect and transmit this information in a manner that identifies you personally, only if you have registered with, or are logged in to our Site. You may block the linking of your session information with your personal information for purposes of personalized advertising.

Third Party Cookies and Action Tags

We use service providers to help us with our electronic communications, analyze the use of our Site, and serve advertisements on our behalf on our Site and on other websites across the Internet. These third parties use cookies and action tags to track activities on our Site and other websites in order to produce user profiles and aggregate information about the use of our Site. User profiles may be used to personalize advertising, including e-mails, based on the user’s interests and activities identified in the user’s profile. You may block the linking of your session information with your personal information for purposes of personalized advertising.How We Use the Personal Information That We CollectWe use the personal information that we collect for several purposes: 

Analytics

We use personal information that we collect in aggregate form, for statistical purposes, to better understand our visitors, optimize the content that we serve, and improve the ways in which we provide information about our company.

Communications

We may combine personal information with other information that we have previously collected from you or we have obtained from third parties in order to communicate with our visitors, for direct marketing or email marketing purposes. If you provide your email address, we may enroll you in our promotional email programs. You can opt-out at any time, as indicated in each of our promotional emails.

Marketing Effectiveness

We may combine personal information that was collected through action tags and cookies with other information about a user’s prior visits in order to evaluate the success rate of our advertising programs (on other websites or in newsletters), such as the open rate or the conversion rate. The information is also used to identify products or services in which a specific user might be interested.

What Personal Information We Disclose to Third Parties

We will not disclose personal information to other companies outside of our family of companies for their marketing purposes without your consent. We will not disclose any personal information about our visitors, customers and former customers except as set forth below or as permitted or required by law. Persons or organizations to which we may disclose personal information include: Affiliated Third Parties: We may share personal information within our family of companies in order to market products and services to our customers. Service Providers: We may provide personal information to our service providers so that they can perform business, professional or insurance functions for us. For example, we use third parties to assist us in hosting and operating our Site, managing our online advertising, or handling responses to surveys or sweepstakes. Our service providers are contractually bound to protect the personal information of our visitors, members, and customers with measures substantially similar to those outlined in this Privacy Notice and to use this personal information only for agreed upon purposes. Successor Companies: We may disclose personal information to a party or a representative of a party to a proposed or consummated sale, transfer, merger, or consolidation of all or part of our organization. Before the consummation of any such transaction, we will disclose only such personal information as is reasonably necessary to enable the recipient to make business decisions about the proposed transaction. We will require the recipient to agree not to disclose the information unless the disclosure would otherwise be permitted by this Privacy Notice. 

Other Disclosures

We also may disclose personal information: To a law enforcement or other governmental authority pursuant to law; or in response to a facially valid administrative or judicial order, including a search warrant or subpoena; To establish or exercise our legal rights; to defend against legal claims; or as required by law. To detect or prevent criminal activity, fraud, material misrepresentation, or material nondisclosure; to protect and defend the rights, property, or safety of our organization or others; or in connection with the enforcement of our Terms & Conditions and other agreements. 

California Notice of Information-sharing Disclosure

We do not share personal information with a third party for that third party’s direct marketing purpose other than as permitted by law. If we decide that we wish to provide business partners with contact details for direct marketing purposes of relevant services, products, and programs, we will provide a method for you to opt-out of having your personal information shared in such a manner. If you have further inquiries regarding our personal information sharing practices, please let us know.

Opt-Out–Electronic Communications

There are many opportunities for you to provide us with your email address. For example, if you contact us via email; if you fill out a form to enter a contest or request a quote; or if you elect to register with our Site. Opt-out requests will be processed in a timely manner; however, you may continue to receive materials while we are updating our lists. Please note that even if you have elected to unsubscribe from all of our e-newsletters and updates, we may still contact you from time to time about your account, or to provide other important notices.

How We Protect Your Personal Information

We use physical, electronic, and procedural safeguards to protect your personal information. We review the information security practices of companies with whom we share personal information. We require our employees to keep personal information confidential. Access to such information is provided only to those employees who need personal information to perform their duties.Email and Telephone Fraud – A warning about “phishing”Fraudulent emails, also known as “phishing” or “spoofing” are communications that appear to be from an insurance company, a regulatory agency, a retailer, etc, but are not. These emails attempt to lure you into sending your personal information to a website without questioning or challenging the legitimacy of the request. We do not, and will not, at any time, request your credit information, personal account information, login name or password in an unsecure or unsolicited email or telephone communication.

Changes to this Privacy Notice

We may revise this Privacy Notice from time to time. Each time changes are made they will be posted prominently on our Site. Your continued use of our Site following the posting of any changes to this Privacy Notice constitutes your acceptance to these changes. If there is a material change to the terms of this Privacy Policy, Papillon California and papilloncalifornia.com will provide notice and choice in accordance with the then-applicable legal requirements.

Other Privacy Policies

Linking to Other Sites

Several pages of our Site may include links to third parties’ websites, such portions of our travel site. While these websites may have a similar look and feel as our Site, they are separate websites operated by separate entities. You may also be transported to a third party’s website if you click on an advertisement that is displayed on our Site. When you choose to access these third party websites, a separate window will launch, and you will leave our Site. Please remember that whenever you leave our Site to visit a linked website, you are subject to the terms, conditions, and policies of that other website. We are not responsible for the terms and conditions, or the privacy practices of other websites. Please review these provisions before proceeding.

Intellectual Property Rights

The text, graphics, photographs, videos, sounds, music, logos, trademarks, services marks and other material contained on this Site or presented to this Site (“Material”) are protected by copyright, trademarks, trade secrets, patents, and other intellectual property (“Intellectual Property”) laws, and other applicable laws. You are permitted to use the Material only as expressly stated in these Terms. We reserve all right, title and interest (including all Intellectual Property Rights) in the Site and its Material. In addition, nothing contained in these Terms or on the Site should be construed as granting by implication, estoppel or otherwise, any license or right to use any Material without our written permission. 

Non-Commercial Use Only

You may download, view, use, copy, print, distribute, modify, or transmit, any Material for personal, non-commercial use only. You must retain all copyright, trademark, and other proprietary notices included in the Material, on any download, copy, or printout of the Material. Any copy you distribute for any purpose must also include these Terms. Modifications of Site

We reserve the right, without notice and for any reason, to remove any Material on this Site, and to deny access of any user to all or any part of the Site.

Inbound Links

You may link to the homepage of the Site. You may not create any other link to our Site from any other site and you may not frame any portion of our Site, unless you first obtain our written permission. We reserve the right to request that you remove a link to our Site. If you link to our Site, the link may not be used in any way that suggests that we endorse you or your website; or that disparages us or affiliates of Papillon California. The link may not be used on any website that displays objectionable contents or links.

Outbound Links

The Site may provide links to the websites, content, products and services of affiliates, strategic partners, and other third parties. You should refer to the separate terms of use, privacy policies, and other rules posted on these websites before you use them. The existence of such links does not indicate our approval or endorsement of any material contained on any linked site.We are not responsible for the content of any website linked to our Site; for any loss or damage you may incur from dealing with any third party found on or through our Site, including your participation in promotions, the payment for and delivery of goods or services, or any request for products or services presented on our site. We are not responsible for any terms, conditions, warranties, or representations associated with such dealings. Your connection to any such third party website is at your own risk.

How to Retain a Copy of Our Privacy Notice

To retain a copy of this Privacy Notice, you may use the print function of your browser. 

Supplemental Privacy Provisions

Access to Your InformationYou may have access to personal information that we have recorded about you and that is related to our transportation service by submitting a written request to us at: Papillon California PO Box 2301 Napa, CA-94558. You must describe the kind of personal information that you want to review, and state that your request is made pursuant to this Privacy Notice. Include your full name, mailing address, and reservation number if applicable. Within 30 business days from the receipt of your letter, we will respond and describe what is available, and how you may request corrections.

How to Change Your Information

If you wish to correct, amend, or delete personal information in our files, you must write to us as described above, explaining your requested correction. Within 30 business days from receipt of your letter, we will make the requested correction, amendment or deletion, or we may notify you of our refusal, as permitted by law. 

Prohibited Uses

Except as specifically stated in these Terms, you may not use, download, upload, copy, modify, print, display, perform, reproduce, republish, license, rent, lease, loan, sell, assign, post, transmit, distribute, reverse engineer, create derivative works or exploit any Material or other part of the Site.You may not under any circumstance: Send unsolicited commercial emails to the email addresses provided on the Site; Delete or modify any of the Material on the Site; Use any device or software that interferes with the proper functioning of the Site or servers or networks connected to the Site, or take any other action that interferes with other parties’ use of the Site; Use any robot, spider or other process to compile information on the Site for purposes other than for a generally available search engine; or Use any of our names, trademarks or service marks without our prior written consent, including, without limitation, as meta tags or hidden text. We reserve the right to enforce our Intellectual Property Rights through civil and criminal proceedings.

Submissions

Apart from your personal information (addressed in our Privacy Notice), any and all communications or materials you send to our Site, electronically or otherwise, including but not limited to data, questions, comments, suggestions, or other submissions (“Submissions”), will be treated as non-confidential.By sending Submissions to our Site, you grant us a perpetual, royalty free, irrevocable license to (a) use, reproduce, transmit, disclose to third parties, display, broadcast, post, or create derivative works from, your Submissions; and (b) use any ideas, concepts, techniques, or know-how contained in your Submissions for any purpose, including but not limited to developing, manufacturing, and marketing products and services. You agree never to assert against us, our successors or assigns, any rights that you may have in such Submissions.

Limitation of Liability

We assume no liability or responsibility for any errors or omissions in the material or any part of the Site; or any damages from any viruses that may affect your computer equipment or other property; or any other damages on account of your access to, use of, or downloading from, our Site.IN NO EVENT SHALL WE, OUR AFFILIATES, OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THIS SITE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES OR DAMAGES FOR COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS OR SERVICES, LOSS OF PROFIT, LOSS OF REVENUE, DATA, GOODWILL OR USE INCURRED BY YOU OR ANY THIRD PARTY, ARISING OUT OF, OR CONNECTED WITH YOUR ACCESS TO, USE OR INABILITY TO USE, OR DELAY IN USE OF OUR SITE, ANY DEFECT, OMISSION, ERROR, INTERRUPTION, OR VIRUS, OR ANY MATERIAL, PRODUCTS, OR SERVICES OBTAINED THROUGH OUR SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY THEORIES, OR OTHERWISE, EVEN IF WE OR ANY OF OUR SERVICE PROVIDERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.Please note that some jurisdictions may not allow certain limitations or exclusions of liability. Consequently some of the above exclusions may not apply to you. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice, or other content.

Miscellaneous

The Terms will be governed by and construed under the laws of the State of California, excluding only its conflict of law provisions. You consent to the exclusive jurisdiction and venue of the courts within the City and County of Sacramento, State of California, U.S.A. and waive any jurisdictional venue or inconvenient forum objections to such courts. Use of our Site is not permitted in any jurisdiction that does not give effect to all provisions of these Terms, including without limitation this paragraph. Any failure on our part to enforce any of our rights under the Terms or applicable laws shall not constitute a waiver of such right. We may assign our rights and obligations under these Terms to a third party without this assignment being deemed a change in these Terms, and without notice to you. No joint venture, partnership, employment, or agency relationship exists between you and us as a result of your use of the Site. Our performance under these Terms is subject to existing laws and legal process. We will comply with law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Papillon California with respect to such use.If a court or arbitrator of competent jurisdiction finds any part of these Terms to be invalid, illegal or unenforceable, then the court shall endeavor to give effect to the intent reflected in that provision in a manner that most closely matches the intent of the original provision and the remainder of the Terms shall continue in effect. These Terms (including the Privacy Notice) constitute the entire agreement between you and us with respect to our Site. They supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and us with respect to our Site. A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved.

Availability of Products

We do not imply that the products or services we present are available for use in jurisdictions in which we are not licensed to do business, or that we are soliciting business in any such jurisdictions. We do not represent that these product or services will remain available to you or that you will qualify to acquire them.Anyone interested in a particular service should email: officepapilloncalifornia@gmail.com or contact Papillon California to find out whether a service or product is available in their area.

Changes to These Terms 

We may revise these Terms from time to time. Each time changes are made, they will be posted prominently on our Site. Your continued use of the Site following the posting of any changes to the Terms constitutes your acceptance of these changes.

How to Contact Us The Site www.papilloncalifornia.com is operated by Papillon California. If you have any questions or feedback about this Privacy Notice, our Site, or how our online practices affect you, please do not hesitate to contact us at cristian@papilloncalifornia.com. We will get back to you promptly.©Copyright 2020, Papillon California. All rights reserved.